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Shipping Policy
Order Processing
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Orders are processed within 1–2 business days.
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You will receive an email confirmation when your order has shipped, including tracking information.
Shipping Rates & Delivery Times
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Shipping rates are calculated at checkout and vary by destination.
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Estimated delivery times are provided at checkout. Please note, delivery may be delayed by carrier or customs processing for international shipments.
International Shipping
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We ship worldwide! At checkout, you’ll see duties and import taxes calculated and collected upfront for eligible countries.
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Orders shipped with Delivered Duty Paid (DDP) mean all fees—including duties and import taxes—are prepaid, so you won’t have extra charges at delivery.
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For destinations not supported by DDP, you may be responsible for paying import duties and taxes upon receipt.
Order Tracking
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Once shipped, you’ll receive a tracking link by email. You can check the status of your delivery at any time using this link.
Lost or Damaged Packages
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If your order is lost or arrives damaged, please contact us within 10 days of delivery for assistance.
Incorrect Address
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Please double-check your shipping address before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided at checkout.
Questions
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For any shipping-related inquiries, please contact our support team at [your email]. We're happy to help!